Frequently Asked Questions
How many time does it take for my order to be shipped?
How can I ask for a custom/tailor-made piece?
Do you ship worldwide?
Can I cancel my order?
Can I change my order?
Can I make an exchange? Ex: Colour, Size, Quantity...
I haven't received a confirmation email, what should I do?
How can I change my delivery address?
Can I get a VAT refund?
Will you do a restock?
Why is the e-shop closed? I can’t order anything.
As everything is made-to-order only and sewn in my mother’s workshop, we can only accept a maximum of around 5 orders per week. Our e-shop opens each Saturday at 15:30 PM NYC time and 9:30 PM French time. Once it opens, the pieces will become available to buy. All the pieces that have the “SOLD OUT” ribbon are sold out forever.