How many time does it take for my order to be shipped?

How can I ask for a custom/tailor-made piece?

Do you ship worldwide?

Can I cancel my order?

Can I change my order?

Can I make an exchange? Ex: Colour, Size, Quantity...

I haven't received a confirmation email, what should I do?

How can I change my delivery address?

We cannot change a delivery address once an order has been placed. You have 30 minutes to cancel your order. After this time, please contact the carrier directly with your tracking number, available in your customer account.

Can I get a VAT refund?

Will you do a restock?

Why is the e-shop closed? I can’t order anything.