How many time does it take for my order to be shipped?

How can I ask for a custom/tailor-made piece?

Do you ship worldwide?

Can I cancel my order?

Can I change my order?

Unfortunately we are unable to make any changes to an order once it has been placed, whether it be to change the size, colour, quantity or delete an item.

You can cancel an order within 30 minutes of placing it, however, and we would like to reassure you that for a credit card payment you have not been charged for this order and therefore there is no refund.

If this period has passed, you will receive the order and can return it free of charge by creating a return from your customer account.

Can I make an exchange? Ex: Colour, Size, Quantity...

I haven't received a confirmation email, what should I do?

How can I change my delivery address?

Can I get a VAT refund?

Will you do a restock?

Why is the e-shop closed? I can’t order anything.