How many time does it take for my order to be shipped?

We work without stock: every piece is made-to-order by my mother in her atelier. The delivery timeline can go from two days to one week, depending on the numbers of orders and workload. The maximal dispatch delay is of 2 weeks from the day of the order (outside weekends).You will receive an email from FedEx once your order is shipped. We concentrate all the deliveries once a week.

How can I ask for a custom/tailor-made piece?

Do you ship worldwide?

Can I cancel my order?

Can I change my order?

Can I make an exchange? Ex: Colour, Size, Quantity...

I haven't received a confirmation email, what should I do?

How can I change my delivery address?

Can I get a VAT refund?

Will you do a restock?

Why is the e-shop closed? I can’t order anything.